career
evolution.

From Analytics Practitioner to AI Transformation Leader — 12+ years building customer data platforms and enterprise AI systems across financial services.

01Synchrony FinancialCURRENT
02Citibank
03Genpact
Chapter 01
CURRENT ROLE
Synchrony Financial

Synchrony Financial

2019 – Present · Hyderabad, India

AVP – Data Scientist & Data Engineer

Strategic contributor to Synchrony's enterprise customer data ecosystem. Own end-to-end data integration architecture connecting BlueConic CDP with core digital platforms — enabling unified 360° customer profiles, real-time marketing activation, and personalised engagement across 70M+ customers.

0M+
Customer Profiles
CEO Awards
0+
Years Experience
BlueConicPythonPySparkAWSDatabricksSnowflakeLangGraphGenAIAgentic AI

CDP Ecosystem Architecture

CDP
CORE
BlueConic
Marketplace
Vista
DApply
Amplero
SFTP Feeds
Customer Identity
Profile Unification
Real-Time Activation
70M+ Profiles
Chapter 02
Citibank

Citibank

2018 – 2019 · Bengaluru, India

Analytics Manager – Cards & Consumer Banking

Led data science and analytics for Citi Singapore's Retail Banking portfolio across Credit Cards, CASA, and Consumer Lending. Delivered predictive analytics, executive dashboards, and automated reporting — saving 1,000+ annual hours through process automation.

Cards AnalyticsConsumer BankingPredictive ModelingExecutive DashboardsAutomation
PythonSQLSASAWSPower BITableau

Impact Highlight

1,000+
Hours Saved Annually
Singapore Retail Banking
Credit Cards · CASA
Consumer Lending
Chapter 03 · Where It Began
Genpact

Genpact

2014 – 2018 · Bengaluru, India

Assistant Manager – Analytics & Automation

Where everything started. Delivered performance marketing analytics and customer intelligence for US Retail Banking and PLCC portfolios. Built attribution models, campaign measurement frameworks, and customer journey analytics generating multi-million dollar business value.

Customer IntelligenceMarketing AnalyticsJourney AnalyticsPerformance Optimization

Foundation Achievements

Multi-Million Dollar
Business Impact
Two Internal Promotions
US PLCC Portfolio
Attribution Modeling
Campaign Measurement
Foundations of Excellence

achievements unlocked.

Credibility milestones that shaped the AI transformation leader of today.

Liverpool John Moores University

Liverpool John Moores University, UK

MS in AI & ML · 2019–2021

Bridging Academia and Industry

Completed advanced studies in Machine Learning and Artificial Intelligence while building enterprise-scale solutions in financial services. Combined academic AI knowledge with real-world implementation across customer data platforms, marketing technology, and AI transformation initiatives.

IIT Delhi

IIT Delhi

M.Tech · 2012–2014

Built the Engineering Mindset

Graduated from the Indian Institute of Technology Delhi, one of India's most prestigious engineering institutions. Developed strong foundations in analytical thinking, research methodologies, complex problem solving, and systems engineering that continue to influence enterprise-scale AI and data platform design today.

📖

Springer Publications

First Author · 2016 & 2021

Published Researcher

Published peer-reviewed research in Springer, contributing to academic and engineering innovation through experimental analysis, simulation-driven problem solving, and scientific investigation.

Engineering droplet navigation through tertiary-junction microchannels

AI-Driven Data Analytics for Enterprise Systems

AMU

Aligarh Muslim University

B.Tech – Engineering & Technology · 2008–2012

Engineering foundation in process systems, thermodynamics, and chemical engineering. Capstone project on industrial polyethylene plant design.